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InspectMedic Terms of Service

Last updated: June 3, 2026

These Terms of Service (“Terms”) govern your use of the InspectMedic iPhone/iPad app and related website (together, the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Questions? Contact support@inspectmedic.com or visit https://inspectmedic.com.

1. Who the Service is for

InspectMedic is a professional tool for licensed or qualified home inspectors to create, manage, and deliver inspection reports. You represent that you have the credentials and authority required in your jurisdiction to perform inspections and deliver reports to clients.

The Service is not intended for children under 13. You must be at least the minimum age required in your jurisdiction to enter a binding agreement.

2. What InspectMedic provides

When you use InspectMedic, you may:

• Schedule and manage inspections (property details, dates, client/realtor/attorney contacts, including optional import from your device contacts).
• Complete structured inspection reports (sections, checklists, notes, photos, observations, deficiencies, and informational comments).
• Use optional AI-assisted tools to suggest comment wording from text or images you submit.
• Generate and publish PDF reports, including delivery workflows you initiate (for example, email to clients or agents).
• Manage related business documents such as agreements, invoices, and receipts tied to your inspections.
• Save reusable content (templates and comment snippets) for faster field work.
• Sync your work to the cloud when signed in, so you can restore data on a new device or use multiple devices.

InspectMedic is currently offered as a private beta. Features, pricing, and availability may change. We may suspend or discontinue parts of the Service with reasonable notice where practicable.

3. Account creation and access

How you sign up: You create an account by signing in with Sign in with Apple. That creates a secure account backed by our authentication provider (Supabase). We associate your work with a unique account ID.

Your responsibilities:

• Provide accurate profile and business information you choose to store in the app.
• Keep your Apple ID and device secure; activity under your account is your responsibility.
• Use one inspector account per person in the current product phase (solo-inspector model).
• Do not share, sell, or transfer your account without our written permission.

Sign-out: You may sign out at any time. Signing out stops cloud sync on that device but does not delete data already stored locally or in the cloud.

4. Data storage and sync

On your device: InspectMedic stores inspection data locally (SwiftData) so you can work offline. Your device copy is the primary working copy while you edit.

In the cloud: When signed in, the Service syncs selected data to Supabase (managed database and file storage), including:

• Inspector profile and settings
• Inspection headers and full checklist/report content
• Photos attached to inspections
• Saved templates and comment snippets
• Published report artifacts needed for delivery and backup

Data is transmitted over encrypted connections (HTTPS/TLS). Access is restricted so only your authenticated account can read or change your synced data, subject to our security practices described in the Privacy Policy.

You remain responsible for the accuracy, legality, and professional quality of all report content you create, edit, publish, or deliver—whether or not AI or cloud tools were used.

Local data after cloud deletion: Deleting your cloud account (Section 9) does not automatically erase data left on your device. You are responsible for removing local copies if needed.

5. Report credits, purchases, and publishing

• Free tier: New accounts receive 5 successful report publishes at full functionality.
• Paid credits: After the free tier, publishing requires report credits purchased through Apple In-App Purchase (for example, individual credits or bundled packs). Apple’s terms apply to payment processing.
• Non-refundable credits: Except where required by law or Apple policy, purchased credits are not refundable once consumed or after purchase windows allowed by Apple.
• Publishing: Each successful publish may consume one credit according to the rules shown in the app at the time of publish.

We do not guarantee uninterrupted publishing, email delivery, or third-party inbox receipt.

6. AI-assisted features (important)

AI tools are assistive only. They may produce incomplete, incorrect, or inappropriate suggestions. You must review, edit, and approve all content before publishing or relying on it. Final inspection findings and published reports remain solely your professional responsibility. We do not provide inspection, engineering, legal, or regulatory advice.

7. Your content and license to us

You own the reports, photos, notes, and other content you create. You grant InspectMedic a limited license to host, store, sync, process, display within the Service, and deliver content only as needed to operate the Service (including generating PDFs, sending emails you request, and running optional AI features you invoke).

You represent that you have the rights to upload content and that your use complies with applicable law and professional obligations to clients.

8. Acceptable use

You agree not to:

• Use the Service for unlawful, fraudulent, or misleading inspections or reports.
• Upload malware or attempt to breach, scrape, or overload our systems.
• Access another user’s data or circumvent account isolation.
• Reverse engineer the app except where law permits.
• Use the Service in a way that infringes third-party rights or violates inspection standards you are bound to follow.

We may suspend or terminate accounts that violate these Terms or pose security or legal risk.

9. Account deletion

You may delete your account in the app: Settings → Account → Delete Account.

Deletion process

Important limits

• Only published report PDFs in your cloud account are included in the export archive; draft-only or device-only data may not be included.
• Local device data is not automatically deleted—erase the app or device data separately if required.
• We may retain minimal records where law, fraud prevention, billing disputes, or backup retention requires it, as described in our Privacy Policy.
• Purchased but unused credits are forfeited upon completed account deletion except where refund is required by law.

If deletion fails, contact support@inspectmedic.com.

10. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

INSPECTMEDIC IS NOT A HOME INSPECTION FIRM AND DOES NOT INSPECT PROPERTIES. WE ARE NOT LIABLE FOR YOUR PROFESSIONAL JUDGMENT, REPORT ACCURACY, MISSED DEFECTS, CLIENT DISPUTES, OR REGULATORY COMPLIANCE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Some jurisdictions do not allow certain limits; in those cases, our liability is limited to the fullest extent permitted by law.

11. Changes, termination, and general terms

We may update these Terms by posting a revised version and updating the “Last updated” date. Continued use after changes constitutes acceptance, except where additional consent is required by law.

We may terminate or suspend the Service or your account for breach, risk, or discontinuation. You may stop using the Service at any time.

• Governing law: [State/Country — to be finalized]
• Disputes: [Arbitration/courts — to be finalized]
• Entire agreement: These Terms plus the Privacy Policy are the entire agreement regarding the Service.

Apple: If you downloaded the app from the Apple App Store, Apple is not responsible for the Service or these Terms; Apple’s license and usage rules also apply.

This document is a product-aligned draft for InspectMedic and does not constitute legal advice. Have qualified counsel review it for your entity, jurisdiction, Apple App Store requirements, and professional liability context.